Welcome to iCelsius Wireless Support
Want to learn more about using iCelsius Wireless or having an issue? Choose a topic below to get started.
Frequently Asked Questions (FAQs)
- I can not connect to the iCelsius Wireless in Direct Mode with my Galaxy Note 3. Everytime I try to connect to the iCelsius SSID the phone immediately disconnects from the iCelsius Wireless and connects to another network?
- I can connect to the iCelsius SSID on my iOS device, but i do not see the sensor when I open the iCelsius 1.x app?
- I plan to always use the product in Infrastructure mode. Do I need to configure it to use this mode everytime I turn it on to use it?
- I plan to always use the product in Remote mode. Do I need to configure it to use this mode everytime I turn it on to use it?
- What is the battery life in Direct mode?
- What is the battery life in Infrastructure mode?
- What is the battery life in Remote mode?
- Can the app run in the background?
- Can I access the data from a computer?
- Can I change the sample rate of the iCelsius Wireless to extend battery life?
- What does the LED under the battery icon mean?
- When configuring for Infrastructure mode on my Android device, it just gets stuck on scanning why?
- What do I do first?
- What probes are available for the iCelsius Wireless?
- Can I set alarms for each probe separately?
- Will I get an alarm if the app isn't running?
- I set up Remote mode on the iCelsius Wireless, but I do not see the sensor in the app or on remote.sensors.aginova.com?
- When I configure the sensor to Local Wi-Fi mode I lose connectivity, get "Probe not connected" message, or only sporadically receive data.?
Disable Auto network switch in Settings \ Connections \ Wi-Fi \ Advanced. the Galaxy Note 3 user guide is available here | click here.
iCelsius 1.x app is not compatible with the iCelsius Wireless. You need to download the iCelsius app found here. | click here.
No. The iCelsius Wireless will remember the last settings and when powered on defaults to the last known mode with last used Wi-Fi settings. If you do not change to a different network, there is no need to reconfigure the unit.
No. The iCelsius Wireless will remember the last settings and when powered on defaults to the last known mode with last used Wi-Fi settings. If you do not change to a different network, there is no need to reconfigure the unit.
~6 hrs from a full charge.
This will vary greatly depending on a variety of factors. We are soon adding a battery strength indicator on the app.
This will vary greatly depending on a variety of factors. We are soon adding a battery strength indicator on the app.
Currently the Android app can run in the background, but iOS app cannot.
When running in remote mode, you can access the data from a computer web browser by going to http://remote.sensors.aginova.com/ and logging in with your Google account.
On Android you have the option to change the sample rate whenever you configure the sensor to run in Infrastructure or Remote mode. This feature will soon be available on the iOS app.
This represents various battery charging stages. When micro USB charger is plugged in, Solid Green means fully charged. Solid Red means the unit is charging, but has a partial charge. Blinking Red means battery is completely depleted and needs to charge at least 10 minutes before the iCelsius Wireless can be powered on.
The app is timing out before the device can process the data coming from iCelsius Wireless. We are working on an app update to help accomodate for this. You can try closing out of all apps and rebooting your Android device before trying again. This helps in some cases.
First thing is you need to connect to the iCelsius Wireless in Direct Mode. There is good information in the Getting Started video here. http://youtu.be/kQrxhOK13pY
We are constantly developing new sensors for iCelsius Wireless. For a current list of supported probes go here. http://www.icelsius.com/icelsius-wireless-summary-page.php
Right now you can only set one alarm. We will soon add the feature to alarm each probe separately.
Modify the sensor name so it has no special characters. Special characters such as apostrophes, comma, hyphens can keep the sensor from being displayed.
Modify the sensor name so it has no special characters. Special characters such as apostrophes, comma, hyphens can keep the sensor from being displayed.
We recently found a bug when using iCelsius Wireless in Local Wi-Fi mode with a sample rate of 10 seconds or less. We plan to release a firmware update to resolve the issue. In the mean time the symptom should stop if you choose a longer sample rate like 30 seconds or 1 minute.
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